Quality and Compliance

JVM Solutions is committed to a higher standard of service and to the delivery of safe, quality patient care.

Our standards

Quality in Every Engagement

Quality management

ISO 9001:2015

Our quality management system is certified to ISO 9001:2015 by NSAI.

Healthcare delivery

Joint Commission Standards

JVM’s approach to healthcare professional services is guided by Joint Commission standards for quality and patient safety. These principles inform how we credential and support healthcare professionals.

CMMC Self Assessment

Self-assessment

Speak with us

Raising a Concern

As an employee, patient, customer or potential customer, you have the right to raise any concern about the quality of care, the safety of care, or the safety of the environment in which care is provided, without fear of retaliation. Please contact the JVM management team first. If we cannot resolve the issue, you may contact the Joint Commission directly.

01 / Contact JVM first

JVM Ethics and Compliance

Ethics and Compliance Department

Mailing address

118 Broadway, Suite 525San Antonio, TX 78205

210-504-4707

02 / If your concern remains unresolved

The Joint Commission

Office of Quality and Patient Safety

One Renaissance BoulevardOakbrook Terrace, IL 60181

1-800-994-6610

complaint@jointcommission.org

Fax: 630-792-5636